First Samuel Limited

First Samuel respects your right to privacy and protection of your personal information. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) as well as other applicable laws and codes affecting your personal information. Our staff are trained to respect your privacy in accordance with our standards, policies and procedures.

The types of personal information First Samuel holds
First Samuel only collects and holds personal information that is necessary to allow us to deliver our services to you.  

• The First Samuel website - We take care to ensure that the personal information you give us via our website is protected. Our website has electronic security systems in place, including firewalls and data encryption. User ID's, passwords and other access codes are also used to control access to your personal information.
• Marketing our products & services - We may, on occasion, use your personal details to provide you with marketing material related to your investments. You can choose not to receive future marketing information.
• Information we collect from the web - Each time someone visits our website, our web server collects information on the number of users, the number of pages viewed and the traffic patterns. This is anonymous statistical data. We will not attempt to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.
• Cookies - The First Samuel website uses session cookies. These cookies are temporary and are deleted when you shut down your browser, log off or after your computer is inactive for 45 minutes. We use session cookies to track your session on our website, i.e. the time you spend visiting our site. The session cookie lets us know that you have logged on, and it allows us to maintain your privacy as you move from page to page. It also acts as a timer, switching off after a certain period of inactivity to prevent unauthorised access to your account information.
• Links - Our website contains links to other sites. Please be aware that First Samuel is not responsible for the privacy practices of other sites. If you navigate to these external websites please read the privacy statements published on those sites.
• Electronic mail - Please be aware that electronic means of communication are not secure and can be intercepted or otherwise accessed by unauthorised individuals.
• Opt-in/opt-out - Authorised users of our website are able to opt-in for electronic updates and newsletters from First Samuel. When you opt in, you must provide an email address. If you choose to no longer receive these updates and newsletters from First Samuel, you can opt-out of this service at your discretion.

Gaining access to your personal information
We will attempt to keep the information we hold about you, complete, up to date and accurate. Please contact us in writing if you wish to access your personal information or notify us about errors. We will correct any errors promptly.

Resolving your privacy issues
If you have any further questions relating to this Privacy Policy, or concerns about the way in which we have handled your personal information, please contact us:

Email: mail@firstsamuel.com.au

Phone: 03 8610 9222
Post: First Samuel Limited
Level 11, 350 Collins Street
Melbourne Victoria 3000